How to Talk with Your Team About the Violence at the U.S. Capitol⁠↗

Many leaders are unsure about how to discuss current events that elicit strong opinions and emotions from their team members and so their default is to say nothing or make only a passing comment. Resist that tendency. You need to instead lean into this moment of disbelief, frustration, anger, fear, and anything else people might be feeling — not only today but from here on out. When something unspeakable occurs, you won’t find the perfect words to calm your people and restore their focus. No one does. But it is important that you acknowledge pain when it is felt. It is top of mind for your employees, and they are waiting to hear from you.