Most companies have reacted to a new all-remote existence with a mandate to “over-communicate.” That has paid dividends in the early weeks, but for some has now led to a nonstop deluge of video calls that — let’s be honest –could simply be emails or Slacks. (Or even, phone calls!)
Tiny little inconveniences and provocations are going to drive us crazy. Kierkegaard put in his diary once: “I can cheerfully struggle against a storm... , but the wind blowing a speck of dust into my eye can irritate me so much that I stamp my foot.” The smaller the affront, the more upset we get - because what we’re actually upset about is our inability to cope.
One of my favorite memories from the early days is of Joe talking to an engineer/designer who was working on an update of the homepage literally a few days before a major launch. She was asking for feedback on what she thought was a complete homepage. Instead, Joe offered, “build something the internet has never seen before.”
You can see that market reset in another way in two big industries that people have spent decades dreaming of moving to digital and to remote - health and education. Both of these are very obviously now in the same period of forced, accelerated adoption and experimentation, but they are also short-circuiting many of the barriers to adoption and experimentation that have made both industries graveyards for innovation and company creation for a decade or two.
“I think a lot of it will remain this way after this crisis,” said Beccy Baird, a senior fellow at the King’s Fund, a health care research charity. “What’s really key is that we don’t lose patients’ ongoing relationships with a group of professionals at their home practice.”
Looking at the information at hand, starting a fundraising process right now has a very low likelihood of being a success. Even if a startup is able to succeed, expect 30–50% lower valuation than expected.
Dr. Petersen said that the impulse to optimize every minute is especially common in millennials, many of whom are now balancing work and child care at home. “I think for millennials, our brains are particularly broken in terms of productivity,” she said. “Either you give up or feel bad about it all the time.”
Because biographies of famous scientists tend to edit out their mistakes, we underestimate the degree of risk they were willing to take. And because anything a famous scientist did that wasn't a mistake has probably now become the conventional wisdom, those choices don't seem risky either.
Ten or 20 years from now, by the time the current crisis has hardened into a cautionary tale about the dangers of governmental incompetence, I imagine we’ll look back on Donald Trump’s Rose Garden news conference of Friday, March 13, as the moment that finally shattered the world’s faith in America. What broke me, at least, was the spectacular smallness on display — how, in the span of about an hour that afternoon, the illusion of American can-do greatness shriveled like a frightened turtle right before our eyes.
I love this kind of stuff because it’s born out of an open mind, child-like curiosity, and a determination to find an answer. Not to get published in a prestigious journal, not to win an award, not to advance a career, not to earn a degree, not to be more well-known. Quite simply, as Richard Feynman put it, “It is the pleasure in finding the thing out.”